Reviews

August 26, 2014

"I have lived in the area for 8 or so years now. M.R.L.E. is by far the best choice in the Houston/Katy area... I've been to 3 other places in the "West Houston" area and I'm sorry but you will only find Hateful, Scamming, Low-Life, p.o.s's... I've been Ripped-Off $500+ from one place, the constables showed-up and gave me a bunch of crap for trespassing when all I was doing is trying to get what I paid for... sure, my attitude was bad in the end but I can only handle so many sheisters before I snap. And last but not least the other place had a very nice show-room and many great things for sale but they claimed they were service providers...Um no, they are not. It took them nearly 3 months to get an incidental part. Finally I checked M.R.L.E. -guess what? They had the O.E.M. part in stock.(I never realized they were a part provider) but apparently I was wrong... I have been going to this place for 7 years now. I take my lawn equipment in there every year. Iv'e taken my Generator there for service a couple of times, and they've also fixed my children's go-kart. The service has been nothing less than satisfactory. I have found "my Master small engine repair shop" at Mason Road Lawn Equipment. I say this of my own freewill... I have NOT been asked to do this from anyone other than Google search- which I came across in search of the business hours. These guys will help you with all of your small engine needs. Good Luck!!!"
July 19, 2013

"Mason Rd Lawn Equipment is the type of business that unfortunately is disappearing quickly in this day and age. The owner and his team are the most knowledgeable group of people in any small engine repair or mower shop you will ever walk through. I owned and operated a commercial landscaping business here in Katy for 8 plus years and received nothing but the most phenomenal care as a person and the most incredible customer service any business or client could ask for.The team at Mason Rd Lawn Equipt can tell you exactly what is wrong and how much it will cost to get your equipment back up and running. I will recommend this business to everyone and anyone for as long as I live in Katy because of the integrity and great business principles by which they operate."
October 23, 2011

"Updated 3/21/15: the review was from several years ago. I have since bought lawn equipment from Rick. and he continues to provide the best customer support I have ever experienced! __Thanks for the leaf blower carburetor help!__BUY YOUR LAWN EQUIPMENT FROM RICK!!_-----------------------------------------_This is one of if not the very best business I have ever dealt with! I have been getting advice, parts, and service from these folks for the last 12 years. There is no business that is more helpful or honest One time I needed to fix my mower and the owner here told me exactly what the problem was and how I could fix it myself. Next time I was in I paid them $20 extra just for the excellent advice and honesty. I refer all my friends with mower or small engine issues to these folks! Their location is a little hard to find because they are behind the strip center on the west side of Mason. But it is well worth the effort. Mark A. from Katy TX."